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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Paris Conquest

July 19, 2024

5  out of  5 rating by Paris Conquest
"This office was very helpful! Spoke with Ethan, and he answered my questions and checked back in."
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David Sumara

July 18, 2024

5  out of  5 rating by David Sumara
"Joe and his team are great. Shoutout to Aiden for helping me understand my life insurance policy better. A+"
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Candie Kearns

July 17, 2024

5  out of  5 rating by Candie Kearns
"I have been with this agency since about 1985. Everyone is always friendly and helpful. Danielle is currently helping me with a claim. Joe Fagan is great!"
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Nuit Right

July 16, 2024

5  out of  5 rating by Nuit Right
"Today it was Ace who helped me, as usual there was no problems. Everyone is courteous, fast, efficient, and still get some chit chat in whenever I pay my bill! Keep going!"
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Chino Leonard

July 16, 2024

5  out of  5 rating by Chino Leonard
"Ethan help me out he was very informative about the information about the insurance and life insurance"
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Nancy Stroster

July 16, 2024

5  out of  5 rating by Nancy Stroster
"I am very pleased with all the staff at State Farm Insurance Company in Waterford,Michigan. Danielle has been very efficient, pleasant and caring during all of my interactions. Justin has also been extremely helpful and accommodating and personable. Aiden ha been friendly. Ace has been pleasant. The Atmosphere has been very pleasant."
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Jill Fisher

July 16, 2024

5  out of  5 rating by Jill Fisher
"Great place to get your insurance needs met! The customer support is wonderful! Keep up the great work!"
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Jes Dziesinski

July 12, 2024

5  out of  5 rating by Jes Dziesinski
"Kimberly Kellam was very helpful nice polite i enjoyed her trying as hard as she could to save money the only thing that Bummed me ....Is State farm As A company makes u wait ..7 days for Policy to Start when New But Thank U again for the help Kim"
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D W

July 12, 2024

5  out of  5 rating by D W
"KK(Kim) was so fast and efficient and I appreciate all the help that she could with my multiple plans in a timely manner that I needed. She's the best ❤️"
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Barbara Newton

July 12, 2024

5  out of  5 rating by Barbara Newton
"Kim was super explaining all details to me, I enjoyed working with her, very pleasant"
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Matt Miller

July 12, 2024

5  out of  5 rating by Matt Miller
"I worked with a gentleman named Ethan, he was very transparent, great communication, and got me the best rate possible. I’m 22 and just got my first car and other companies were looking to charge me hundreds more and take advantage of me but this office saved me tons of money, 10/10."
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Faith Garcia

July 6, 2024

1  out of  5 rating by Faith Garcia
"They charge very high on house and car insurance! That’s why I switched to a better well known reliable insurance company too with the same full house and car insurance and with the same coverage! Waste my money here!"
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Bernadette 'Bernie' Bennett

June 25, 2024

5  out of  5 rating by Bernadette 'Bernie' Bennett
"Holly was very quick to answer all my questions and make the needed changes for coverage on the new vehicle. Thank you again!"
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ben casanova

June 22, 2024

5  out of  5 rating by ben casanova
"Amazing staff!"
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Adrian Hicks

June 22, 2024

5  out of  5 rating by Adrian Hicks
"Best office around!"
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Jordan Bernard

June 22, 2024

5  out of  5 rating by Jordan Bernard
"If you want a helpful and organized staff this is the place to be!"
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abby hayward

June 22, 2024

5  out of  5 rating by abby hayward
"Aiden is a great help! Highly recommend!"
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patti flickinger

June 21, 2024

5  out of  5 rating by patti flickinger
"The staff at Joe Fagen State Farm, especially Kim and Aiden, are very helpful in making sure you get the proper insurance for your needs. Aiden is on top of it when updating the forms needed for your policy. You can always call and ask questions, they are always available."
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Brooklynn Hartman

June 21, 2024

5  out of  5 rating by Brooklynn Hartman
"The office staff is ALWAYS super nice whenever they call. I’m a very forgetful person and will forget to send in documents when they call they are never upset and very understanding."
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Faten Jafer

June 20, 2024

5  out of  5 rating by Faten Jafer
"Amazing staff!!! Very nice, professional, caring and knowledgeable. I would recommend this office to anyone and everyone that wants great quality service."
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Prentis Parker

June 11, 2024

5  out of  5 rating by Prentis Parker
"Aiden is always helpful and to the point!😊"
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David Schwartz

June 7, 2024

5  out of  5 rating by David Schwartz
"I had an absolutely excellent experience working with Kim Kellam here. She was incredibly kind and genuine, worked with me to ensure I was getting the exact coverage I needed, and saved me a lot of money as well. Kim was wonderful in terms of detail and gave me many options to guarantee I was getting exactly what I wanted. I cannot appreciate Kim enough and would strongly recommend working with this location."
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Donna Dean

June 7, 2024

5  out of  5 rating by Donna Dean
"I called and spoke with Justin. He was very helpful with all of my concerns. He was caring and understanding. The woman who answers the phone (didn't catch her name) was also really sweet. I would recommend this state. Thank you for helping me and getting my results taken care of, for what I needed."
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Summer Stine

May 31, 2024

5  out of  5 rating by Summer Stine
"Kim was amazing! Highly recommend!"
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Joe Pirtle

May 23, 2024

5  out of  5 rating by Joe Pirtle
"This place is great. They’re always helpful understanding and on time with every request. I would recommend this office"